Official Documents

Privacy Policy proton888 –
Your Personal Data Protection

At proton888, your privacy is more than a legal obligation — it is our genuine commitment. Find out exactly how we collect, use, store, and protect every piece of information you entrust to us.

Last Updated: 1 January 2026
Active Protection
256-bit SSL Encryption
Data is not sold to third parties
Member data access & deletion rights
Industry standard compliance

Quick Summary: proton888 only collects the data it needs, never sells your information to anyone, and gives you full control over your personal data. Read this document to understand the rights and protections available to you.

01

Introduction and Scope of Privacy Policy

Proton888 ("we", "Platform", "company") is deeply committed to the privacy of every member and user of our services. This Privacy Policy explains in detail how we collect, use, store, protect, and share your personal information when you use the proton888 platform via our website, mobile app, or any other service channel.

This document applies to all users who access or register at proton888, regardless of the access method used. By continuing to use our services, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for further discussion.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy us, all of which together form proton888's integrated user protection framework.

02

Types of Information We Collect

We collect various categories of information depending on the type of interaction you have with the proton888 platform. Below is a detailed breakdown of the data types we process:

Data Category Examples of Information Requirements
Identity Data Full name, date of birth, IC/passport number Required (KYC)
Contact Data Email, phone number, address Required
Financial Data Bank account number, e-wallet details, transaction history Required (payment)
Technical Data IP address, device type, browser, operating system Automatic
Activity Data Betting history, games played, login timestamps Automatic
Communication Data Support chat records, emails, feedback Where applicable

We do not collect sensitive data such as health information, religious beliefs, or political views, except where required by applicable law or regulation.

03

How We Collect Your Information

Proton888 collects information through several different channels. It is important that you understand each collection method so you can make informed decisions about your privacy.

  • Account Registration: Information you provide when completing the registration form, including your name, email, phone number, and password.
  • Identity Verification (KYC): Documents you upload such as copies of your identity card, passport, or driving licence for age and identity verification purposes.
  • Financial Transactions: Information collected when you make deposits or withdrawals through supported payment methods.
  • Platform Usage: Data automatically generated when you use the platform, including gaming activity and betting records.
  • Cookies and Tracking Technologies: Technical data collected via cookies, pixels, and similar technologies to enhance the user experience.
  • Direct Communication: Information you share when contacting our customer support team via live chat or email.
04

How Your Personal Data Is Used

Every piece of data we collect is used for a specific and legitimate purpose. proton888 will not use your data for any purpose other than those stated below without first obtaining your consent.

  1. Service Provision: Processing registrations, verifying identities, handling financial transactions, and granting access to all platform features.
  2. Account Security: Detecting and preventing fraud, money laundering, unauthorised access, and other security threats.
  3. Regulatory Compliance: Meeting applicable legal and regulatory requirements, including KYC and AML (Anti-Money Laundering) obligations.
  4. Service Improvement: Analysing usage patterns to improve the platform, fix bugs, and develop better new features.
  5. Service Communication: Sending important notifications regarding your account, transactions, promotions, and relevant policy updates.
  6. Customer Support: Handling enquiries, complaints, and support requests more efficiently and accurately.
  7. Responsible Gaming: Monitoring gameplay patterns to identify members who may need assistance related to responsible gaming.

proton888 never uses your data for third-party advertising or sells user profiles to any external company. Your data remains exclusively within the proton888 ecosystem.

05

Sharing Information with Third Parties

Proton888 does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, there are limited situations where we need to share certain information with trusted parties to ensure our services run smoothly.

  • Payment Providers: Transaction details required to process deposits and withdrawals through your chosen bank or e-wallet platform.
  • Game Providers: Minimum technical data required by gaming software providers to ensure a smooth and secure gaming experience.
  • Legal Authorities: Information required by court orders, law enforcement agency requests, or legitimate regulatory requirements.
  • Technical Service Providers: Companies providing IT infrastructure, cloud services, and cybersecurity that operate under strict confidentiality agreements.

All third parties that receive your data are required to comply with data protection standards equal to or higher than our own. proton888 is not responsible for any data breaches that occur outside our reasonable control.

06

Data Storage and Security

Proton888 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our systems are designed with a multi-layered security approach that includes:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • Encryption at rest for all sensitive stored information
  • An intrusion detection system (IDS) that monitors network traffic 24 hours a day
  • Role-based access controls ensuring that only authorised staff can access specific data
  • Periodic security audits conducted by independent third-party security experts
  • Automatic data backups and a comprehensive disaster recovery plan

Your personal data is retained for as long as necessary for the stated purposes or as required by law. Generally, active account records are kept for the duration of the active account plus 7 years after closure, in line with applicable financial regulatory requirements.

While we take all reasonable security measures, no system is 100% secure. You are also responsible for keeping your account password and login credentials safe.

07

Cookies and Tracking Technologies

Proton888 uses cookies and similar tracking technologies to enhance the user experience, understand usage patterns, and maintain platform security. Cookies are small text files stored on your device by your web browser.

We use several types of cookies for different purposes:

  • Essential Cookies: Required for core platform functions such as login session authentication and security. Cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us identify and resolve technical issues.
  • Functional Cookies: Saving your personal preferences such as language, time zone, and display settings for a more convenient experience.
  • Analytics Cookies: Helping us understand platform traffic and usage patterns in aggregate and anonymised form for continuous improvement purposes.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the proton888 platform.

08

Your Rights Regarding Personal Data

As a proton888 member, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights in a straightforward and transparent manner.

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Correct inaccurate or incomplete data through your account settings.

Right to Erasure

Request data deletion under certain circumstances, subject to legal requirements.

Right to Restrict Processing

Restrict how we process your data in certain defined situations.

Right to Data Portability

Receive your data in a machine-readable format for transfer to another platform.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact our customer support team via live chat or official email. We will process your request within 30 business days.

09

Child Data Protection

Proton888 is a platform dedicated to adult users aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we discover that personal data belonging to a minor has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child may have registered on proton888 are urged to contact us immediately.

Registration by individuals under the age of 18 is a serious violation of our Terms and Conditions. proton888 employs a strict KYC process to ensure our platform is accessible only to verified adult users.

10

Links to Third-Party Sites

The proton888 platform may contain links or integrations with third-party services such as payment providers and game providers. This Privacy Policy applies solely to the proton888 platform and does not cover the privacy practices of any third party.

We encourage you to read the privacy policy of each third-party platform you use through proton888 integrations. proton888 is not responsible for the privacy practices or content of those third-party sites or services.

11

Amendments to the Privacy Policy

Proton888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or technological developments. Any significant amendments will be communicated to you via email or in-platform notification at least 14 days before they take effect.

The last updated date will always be displayed at the top of this document so you can easily track any changes. We encourage you to review this Privacy Policy periodically. Continued use of the platform after any amendments constitutes acceptance of the updated policy.

12

Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to help. We are committed to providing clear and accurate responses within a reasonable timeframe.

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: Within 3 business days for general enquiries; 30 business days for formal data rights requests

By registering at proton888, you confirm that you have read and understood this Privacy Policy and agree to the way we process your personal data as described.

Why Your Data Safe at proton888?

We invest seriously in security infrastructure and privacy policies so you can play with peace of mind, without worrying about the safety of your personal information.

Military-Grade Encryption

All data transmitted between your device and proton888's servers is protected with 256-bit SSL encryption — the same standard used by leading international banking institutions.

Secure & Trusted KYC

Our identity verification process uses OCR technology and automated background checks to confirm the authenticity of every member's identity without compromising your privacy.

No Data Sales

We have never and will never sell, rent, or disclose user profiles to advertisers or unrelated third parties. Your data is used solely to enhance your experience at proton888.

24/7 Security Monitoring

Our cybersecurity team monitors all platform activity around the clock to detect and neutralise any threats before they affect your account.

Privacy Controls in Your Hands

Through your proton888 account settings, you can manage communication preferences, view the data we hold, and submit data deletion requests easily — no complicated process required.

Regular Independent Audits

Proton888's data protection systems are regularly audited by independent third-party auditors to ensure ongoing compliance with the highest industry security standards.

Malaysia's Trusted Platform

Privacy Guaranteed, Gaming Experience Delivered Unlimited!

Over 500,000 members in Malaysia trust proton888 for a safe and responsible online entertainment experience. Register today and enjoy the highest level of data protection on your favourite platform.

256-bit SSL Protected Secure & Trusted KYC Data Not Sold
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